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Get the right thing fixed.

Payment issue? Include the WinMe receipt number or Dodo payment ID if you have it.

The ticket is stored in MySQL and a professional notification is sent to support@winme.lol. You also receive a ticket acknowledgement when SMTP is configured.
01Payment succeeded, rank missing

Send the Dodo payment ID. WinMe can reconcile it against the pending order and verified payment record.

02Outbid after payment

That is normal leaderboard movement, not a failed order. Your cumulative value remains and your listing moves to the rank it earns.

03Refund request

Read the Refund Policy first, then include the receipt/order reference and the reason you believe the payment qualifies.

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All prices and bids are USD.
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A later higher bid can move a listing down the board. Being outbid does not itself create a refund. Eligible payment issues are handled under the Refund Policy.

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